Is HostPapa any good?

HostPapa is an independent (ie, not owned by a big holding corporation) that also offer some of the best website hosting Australia. They offer a spectrum of hosting services from shared hosting to VPS servers with a focus on small business owners (rather than bloggers or online-only operators).

HostPapa started in 2006 and has seen rapid growth in the past few years.

Like most hosting companies, HostPapa also provides email, a website builder, and various complementary services with 24-hour support and a 30-day money back guarantee.

Pros of HostPapa

Upon signing up, we were excited to see what makes them tick. What could possibly cause such a quick ascent?

At first, we were pleasantly surprised by their great uptime (as you’ll see). They also offer a plethora of customer support options to choose from.

So far so good! But can they live up to the type? Let’s take a look.

1. Above Industry-Average Uptime

We’re happy to report that HostPapa’s uptime has been good since day one.

They’ve posted a 16-month average of 99.96% uptime, .02% above the industry average.

While it sounds trite and obvious, you’d be surprised just how many web hosts struggle with the most foundational element of actually hosting a website — keeping the damn thing live!

HostPapa’s Features

HostPapa’s basic web hosting plan, Starter, uses a mix of standard features you’ll find anywhere, as well as a few surprises. First off, its lowest tier price allows you to host up to two websites on your account. That is unusual since most web hosts only allow a single website on its most basic plan.

The Starter package also has what the company calls “Essential Features”, which include free website transfer, Cloudflare CDN, one-on-one training, free SSL via Let’s Encrypt, cPanel Control Panel, Starter Website Builder, 24/7 support, and a 30-day money back guarantee.

HostPapa also offers a free domain when you pay for a full year of web hosting. This feature is often hit or miss. Some web hosts offer it, and some don’t. What’s key is that HostPapa does, and there don’t seem to be any hidden fees for that free domain as there are with other hosts.